FAQ's

1. What products do you sell?

We offer a wide variety of products including tech gadgets, home essentials, lifestyle items, fashion accessories, and more. Our goal is to provide something for everyone!

2. How can I place an order?

Simply browse our Shop or Collections, select the products you like, add them to your cart, and proceed to checkout. You’ll receive a confirmation email once your order is successfully placed.

3. What payment methods do you accept?

We accept all major payment options including credit/debit cards, PayPal, and other secure online payments.

4. How long does shipping take?

Shipping times vary depending on your location and product availability. Most orders are processed within 1–3 business days, and delivery usually takes 7–15 business days.

5. Can I track my order?

Yes! Once your order is shipped, you will receive a tracking number via email so you can monitor its progress until it arrives.

6. What is your return/refund policy?

We offer returns and refunds within 14 days of delivery for eligible items in their original condition. Please visit our Refund / Return Policy page for full details.

7. Do you ship internationally?

Yes! We ship to most countries worldwide. Shipping times and costs may vary depending on your location.

8. Can I cancel or change my order?

Orders can be modified or canceled within 24 hours of placement. Please contact our Customer Support as soon as possible if you need assistance.

9. How can I contact ZentroVale?

You can reach us through our Contact Us page, via email, or on our social media channels. We aim to respond within 24 hours.

10. Do you offer discounts or promotions?

Yes! Sign up for our newsletter to receive exclusive offers, deals, and updates on new products.